If you are about to place an order for new gaming stools, the delivery lead time from the manufacturer can play an important role in your decision-making process. So, if you operate a gaming venue in Australia, how long will you have to wait before you receive your order from Karo?
The answer to this question is not that straight forward and depends on a number of factors, including:
- Does the gaming stool upholstery have to match your interior décor, or can it be ‘colour-neutral’, for example black?
- If a special upholstery material is specified, is it readily available?
- How many gaming stools do you require?
- Do you require casino chairs on a pedestal or 4-legged base?
- Are your gaming stools at a special (non-standard) height?
- How urgently do you require the stools? For example, if the chairs are for a new gaming venue that is about to open, then the urgency is greater than what is normally the case for an existing venue where the stools are in their replacement cycle.
The answers to the above questions will determine whether the stools are custom-made or express (ex-stock) products.
1. Lead time for Custom-Made Gaming Stools
The delivery lead time for all custom-made gaming stools is approximately 12-16 weeks*.
All Karo casino chairs are manufactured by our parent company located in South Africa. The first step in the manufacturing process is ensuring that the components, and specifically the upholstery material, is available. If you have selected a special fabric, vinyl or leather to upholster your stools, the supplier of this material will have their own lead time which can result in an extension of our manufacturing lead time. In most cases however, the upholstery material is readily available and so doesn’t impact our standard delivery lead time.
The receipt of the upholstery material is crucial in determining the lead time
While we can procure the necessary components, only once we have received the upholstery material in our factory are we able to start manufacturing your gaming stools.
What factors contribute to this lead time?
Below is a breakdown of the elements that contribute to the lead time for all our custom-made gaming stools, as well as an approximation of the time involved.
| PROCESS DESCRIPTION | Approx. time (weeks) |
|---|---|
| Manufacture casino chairs and pack the goods into a shipping container/s. | 4 |
| Road freight the container/s from our Johannesburg factory to Durban and load them onto the first ship. | 1 |
| * Sea freight from Durban to the trans-shipment port (usually Singapore or Port Louis). Note: There is no direct shipping route from South Africa to Australia so all goods must be trans-shipped. | 3 * |
| Unload the container/s from the first ship and re-load them onto a second ship in the trans-shipment port. | 1 |
| Sea freight from the trans-shipment port to Sydney. | 2 |
| Customs clearing & delivery of container/s to the Karo warehouse in Castle Hill. | 1 |
| APPROXIMATE TOTAL LEAD TIME (weeks) | 12 |
| * Recently, international sea freight is facing significant delays and shipping lead times have become somewhat variable and unreliable. |
2. Lead time for Express Gaming Stools
The delivery lead time for all Express gaming stools is 3-5 days**.
In order to improve our service to you, we hold stock of a variety of casino chairs that are available for immediate delivery to your venue. All Express stools are upholstered with our standard black vinyl on the backrest, and either vinyl or genuine black leather on the seats. What is the difference between genuine leather and vinyl?
** We will make every effort to ensure all Express Products are constantly available. However, the unpredictable nature of customer sales may result in short-term stock-outs. Should this be the case, rest assured additional stock is on-route and will soon be available! Contact us for more information.
Freight costs for casino chairs
Our quotes always include all freight costs to deliver the chairs directly to your venue. What is the cost of freight for our gaming stools?